Mealith

Support

Last updated October 28, 2026

Questions, problems or feedback: email support@mealith.com. We answer within 2 business days.

Export your data

In Settings, under Your data, choose "Download all data (JSON)" for a complete copy, or a CSV for one kind of entry. It is free, any time. See section 4 of the Terms.

Restore a Mealith Plus backup

On the new device, open Settings, then Mealith Plus, sign in with the email you subscribed with, and enter your passphrase or your recovery key. See the Terms.

Lost your passphrase or recovery key

We cannot read your backup, and we cannot recover it for you. If you lose your passphrase and your recovery key, any device that still has your diary can set up a new key. If you lose both and every device, your backup cannot be opened by anyone, including us. See section 4 of the Terms.

Cancel Mealith Plus

Use the link in your Paddle receipt, or in the app. On the web app it is Settings, then Mealith Plus, then "Manage subscription". See the Refund Policy.

Refunds

See the Refund Policy.

Delete your account

See Delete your account.

Search offline only

Turn on "Search offline only" in Settings, under Privacy, and Mealith sends nothing to the food lookup service. See the Privacy Policy.

Health Connect and Apple Health import

See Health Connect and Apple Health in the Privacy Policy.

Report a wrong shared food

In the app, a food shared by the community shows "Report a problem". Choose a reason and send it; reports are anonymous. See section 3 of the Privacy Policy.